Custom Orders

All trading cards are custom-made products created specifically for each athlete based on the information submitted after purchase.

Because of the personalized nature of these products, orders cannot be refunded once production has begun.

Please review all submitted information carefully before approving your design.

Order Changes

If you need to make a correction to your athlete information or photo, please contact us as soon as possible.

Changes may be made before your design proof is approved. Once your cards are approved and sent to production, changes cannot be made.

Damaged or Defective Products

If your order arrives damaged or there is a printing defect, please contact us within 7 days of delivery.

Please include:

• your order number

• photos of the issue

We will review the issue and, if approved, send a replacement.

Incorrect Information Submitted

We are not responsible for errors resulting from incorrect information or photos submitted by the customer. Please double-check all details before submitting your athlete information form.

Shipping Issues

We are not responsible for shipping delays once orders have been shipped. However, if your package appears to be lost or damaged in transit, please contact us and we will help assist with the shipping carrier.

Contact Us

If you have questions about your order or this policy, please contact us at:

TheCheerCollect@gmail.com